Contact Us

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways to help you:

• Email
• Telephone
• Snail Mail

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Look Charlotte customers may also use phone us during regular business hours: Mon-Fri 9:00am -5:00pm

Email:

Telephone:

Customer Care

1-704-307-2031
Monday to Friday   9:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

Snail Mail:

Send your inquiries to:

• Look Charlotte Media Solutions
• 1409 Rinehart Court
• Charlotte, NC
• 28270